Frachtcontor Agency – your partner in port
The port agent is the first point of contact before, during and after a vessels stay in port. Frachtcontor provides experienced and effective teams at its offices, available around the clock and ready to perform all the operations that are requested by the shipowners, captains and charterers.
On request, our agents also organise transport from port to hinterland and vice versa. Major industrial clients and shipowners have relied on our Agency service for over 30 years. Our clients know they have an experienced partner in Frachtcontor capable of giving them reliable advice at any time.
Organising the
mooring berth
Arrangements for pilots,
tugs and linesmen
Handling all formalities
with the relevant authorities
Preparing and accompanying
loading or unloading operations
Assistance for
crew members (e.g., crew change)
For each task we have specialists available
Dry Bulk Agency Services
PORT AGENCY
24/7 Availability, HSSE & anti-bribery
compliance, Timely updates & uploading
of cargo documents, ISO-certified,
Own local port offices and staff,
DA accuracy, Live enquiry support
24/7 Availability, HSSE & anti-bribery
compliance, Timely updates & uploading
of cargo documents, ISO-certified,
Own local port offices and staff,
DA accuracy, Live enquiry support
LOGISTICS
Husbandry service tailor-made,
Customs services, Hold cleaning,
STS transfers
Husbandry service tailor-made,
Customs services, Hold cleaning,
STS transfers
ADDED VALUE
Market intelligence, Consultancy on draft
restrictions / weather / line-ups,
Centralisation of DA’s, ITIC covered,
Client access to our Web application
Market intelligence, Consultancy on draft
restrictions / weather / line-ups,
Centralisation of DA’s, ITIC covered,
Client access to our Web application
Your Contacts
E-Mail: agency.drybulk@frachtcontor.de
Bernhard Behrendsen
Director Agency Hamburg
Telefon geschäftl.: +49 (40) 3000 291
Mobiltelefon: +49 (172) 200 57 55
E-Mail geschäftl.: agency.hamburg@frachtcontor.de
Tanker Agency Services
PORT AGENCY
24/7 Availability, HSSE & anti-bribery
compliance, Timely updates & uploading
of cargo documents, ISO-certified,
Own local port offices and staff,
DA accuracy, Live enquiry support
24/7 Availability, HSSE & anti-bribery
compliance, Timely updates & uploading
of cargo documents, ISO-certified,
Own local port offices and staff,
DA accuracy, Live enquiry support
LOGISTICS
Husbandry service tailor-made,
Customs services, Tank cleaning,
STS transfers
Husbandry service tailor-made,
Customs services, Tank cleaning,
STS transfers
ADDED VALUE
Market intelligence, Consultancy on draft
restrictions / weather / line-ups,
Centralization of DA’s, ITIC covered,
Client access to our Web application
Market intelligence, Consultancy on draft
restrictions / weather / line-ups,
Centralization of DA’s, ITIC covered,
Client access to our Web application
Your Contacts
E-Mail: agency.tanker@frachtcontor.de
Jan-Hendrik Döring
Operation Agency Hamburg
Telefon geschäftl.: +49 (40) 3000 387
Mobiltelefon: +49 (172) 250 18 98
E-Mail geschäftl.: agency.hamburg@frachtcontor.de
Jan Wollschläger
Director Agency Wilhelmshaven
Telefon geschäftl.: +49 (4421) 75 452 – 0
Mobiltelefon: +49 (171) 332 76 34
E-Mail geschäftl.: wilhelmshaven@frachtcontor.de
Husbandry Agency Services
PORT AGENCY
24/7 Availability, Timely updates,
Shipyard / Dry-Dock attendance,
Competitive fixed rates, Protective agency,
Kiel Canal Transit clearance, Centralization
of DA’s
24/7 Availability, Timely updates,
Shipyard / Dry-Dock attendance,
Competitive fixed rates, Protective agency,
Kiel Canal Transit clearance, Centralization
of DA’s
CREW MATTERS
Crew change / Visa arrangements,
Transport / Accommodation, Meet &
Greet, Cash to Master, Medical assistance
Crew change / Visa arrangements,
Transport / Accommodation, Meet &
Greet, Cash to Master, Medical assistance
LOGISTICS
Spare parts / Warehousing, Customs
services, Procurements / Supplies,
Disposals, other Husbandry services
Spare parts / Warehousing, Customs
services, Procurements / Supplies,
Disposals, other Husbandry services
Your Contacts
E-Mail: husbandry.liner@frachtcontor.de
Florian Blauert
Manager Operations Agency Hamburg
Telefon geschäftl.: +49 (40) 3000 387
Mobiltelefon: +49 (172) 442 84 04
E-Mail geschäftl.: agency.hamburg@frachtcontor.de
Carsten Spannhake
Director Agency Wilhelmshaven
Telefon geschäftl.: +49 (4421) 75 452 – 0
Mobiltelefon: +49 (171) 331 71 11
E-Mail geschäftl.: wilhelmshaven@frachtcontor.de
Cruise / Yacht Services
PORT AGENCY
Berth reservation, Vessel clearance,
Procurements / Supplies, Disposals,
24/7 Availibility, Own local port offices
and staff, Technical assistance
Berth reservation, Vessel clearance,
Procurements / Supplies, Disposals,
24/7 Availibility, Own local port offices
and staff, Technical assistance
PAX / CREW MATTERS
Transport, Visa arrangements,
Hotel / Apartment accomodations,
Medical assistance, Meet & Greet,
VIP Service, Car rental, Shorex
Transport, Visa arrangements,
Hotel / Apartment accomodations,
Medical assistance, Meet & Greet,
VIP Service, Car rental, Shorex
LOGISTICS
Freight forwarding, Customs services,
Warehousing, Spare part handling
Freight forwarding, Customs services,
Warehousing, Spare part handling
Your Contacts
E-Mail: cruise@frachtcontor.de
Thomas Britt
Branch Manager Agency Mukran
Telefon geschäftl.: +49 (38392) 553 90
Mobiltelefon: +49 (173) 620 95 10
E-Mail geschäftl.: mukran@frachtcontor.de
Navy & Marine Services
PORT / HUB AGENCY
Berth reservation, Vessel clearance,
Procurements / Supplies, Disposals,
24/7 Availability, Itinerary planning,
Worldwide agency network
Berth reservation, Vessel clearance,
Procurements / Supplies, Disposals,
24/7 Availability, Itinerary planning,
Worldwide agency network
CREW MATTERS
Transport, Hotel accommodations,
Medical assistance, Meet & Greet,
Car rental
Transport, Hotel accommodations,
Medical assistance, Meet & Greet,
Car rental
LOGISTICS
Freight forwarding, Customs services,
Warehousing, Spare part handling
Freight forwarding, Customs services,
Warehousing, Spare part handling
Your Contacts
E-Mail: navy@frachtcontor.de
Thomas Britt
Branch Manager Agency Mukran
Telefon geschäftl.: +49 (38392) 553 90
Mobiltelefon: +49 (173) 620 95 10
E-Mail geschäftl.: mukran@frachtcontor.de
Customs Services
IMPORT
Clearance, Re-Import, Tax deposit account
for turnover tax on imports (deferral
account), Customs warehousing
Clearance, Re-Import, Tax deposit account
for turnover tax on imports (deferral
account), Customs warehousing
EXPORT
Clearance, Temporary export
Clearance, Temporary export
IMPORT CONTROL SYSTEM (ICS)
Entry summary declaration,
Arrival notification
Entry summary declaration,
Arrival notification
SUMMARY DECLARATION OF GOODS
ATLAS SYSTEM ACCESS
Your Contacts
E-Mail: customs@frachtcontor.de
Thomas Britt
Branch Manager Agency Mukran
Telefon geschäftl.: +49 (38392) 553 90
Mobiltelefon: +49 (173) 620 95 10
E-Mail geschäftl.: mukran@frachtcontor.de
Off-Shore / Project
PORT AGENCY
Berth reservation, Vessel clearance,
Crew change / Visa arrangements
Berth reservation, Vessel clearance,
Crew change / Visa arrangements
SITE MANAGEMENT
Storage rental, Office rental / Set-up,
Communication with authorities,
Procurement of professional staff,
Consulting
Storage rental, Office rental / Set-up,
Communication with authorities,
Procurement of professional staff,
Consulting
LOGISTICS
OOG Transports, Warehousing,
Customs services, Spare part handling,
Stevedoring
OOG Transports, Warehousing,
Customs services, Spare part handling,
Stevedoring
Your Contacts
E-Mail: agency.offshore-project@frachtcontor.de
Thomas Britt
Branch Manager Agency Mukran
Telefon geschäftl.: +49 (38392) 553 90
Mobiltelefon: +49 (173) 620 95 10
E-Mail geschäftl.: mukran@frachtcontor.de